Terms of Service

1. Definitions

In these Terms, the following words have the meanings given below unless the context requires otherwise:

• "Agreement" means these Terms of Service together with our Privacy Policy, any Data Processing Agreement, and any order confirmation or subscription confirmation email.
• "APFleet" means the fleet management platform and associated mobile application operated by Auto Princess Ltd at apfleets.com.
• "Auto Princess Ltd" or "we", "us", "our" means Auto Princess Ltd (Company Number: PLACEHOLDER), registered in England and Wales.
• "Customer" or "you" means the legal entity or individual that creates an account and subscribes to APFleet as a fleet owner or fleet manager.
• "Driver" means an individual user invited to APFleet by a Customer to submit defect reports and access vehicle information assigned to them via the mobile application.
• "Fleet" means the collection of vehicles and associated drivers registered by a Customer within the APFleet platform.
• "Fleet Owner" means the primary account holder with full administrative rights over a fleet account, including billing, user management, and data deletion.
• "Fleet Manager" means a user granted management-level access to a fleet by a Fleet Owner, without billing or deletion rights.
• "Platform" means the APFleet web application, mobile application, APIs, and all related services provided by Auto Princess Ltd.
• "Service" has the same meaning as Platform.
• "Subscription" means the rolling monthly subscription to APFleet under one of the pricing tiers set out in Clause 5.
• "Vehicle Data" means data relating to a specific registered vehicle, including DVLA-sourced records, compliance status, maintenance history, defect reports, and OBD data.
• "DVLA" means the Driver and Vehicle Licensing Agency, an executive agency of the UK Department for Transport.
• "GaragePlus" means the third-party garage network integrated with APFleet for booking vehicle maintenance and repair services.

2. About APFleet

APFleet is a software-as-a-service (SaaS) fleet management platform developed and operated by Auto Princess Ltd. It is designed to assist UK businesses operating between 1 and 50 vehicles with compliance monitoring, vehicle administration, defect reporting, and garage booking.

APFleet is a product of Auto Princess Ltd and operates as a distinct service from the Auto Princess vehicle diagnostics and marketplace platform at www.autoprincess.com, though certain features — including AI diagnostics — are powered by the Auto Princess AI engine.

APFleet is provided exclusively as a business-to-business (B2B) service. The Consumer Rights Act 2015 and consumer protection regulations do not apply to this Agreement. If you are an individual seeking a personal vehicle management solution, this service is not appropriate for your needs.

3. Accepting These Terms

By creating an account, clicking "Start Free Trial", or otherwise using the Platform, you confirm that:

• You are 18 years of age or older;
• You are authorised to enter into legally binding contracts on behalf of yourself or the business entity you represent;
• You have read, understood, and agree to be bound by these Terms and our Privacy Policy;
• The information you provide during registration is accurate, complete, and not misleading;
• You will use APFleet only for lawful purposes in connection with the management of commercial vehicles.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree to these Terms, you must not register for or use APFleet.

These Terms constitute a legally binding agreement between you and Auto Princess Ltd. They supersede all prior representations, discussions, and agreements (whether oral or written) relating to the subject matter herein.

4. Account Registration

4.1 Registration Requirements

To use APFleet, you must register for an account by providing a valid email address and either creating a password or authenticating via Google OAuth. You are responsible for ensuring that your account credentials are accurate and up to date.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must:

• Choose a strong, unique password and not reuse credentials from other services;
• Enable multi-factor authentication (strongly recommended for Fleet Owner accounts);
• Notify us immediately at [email protected] if you suspect unauthorised access to your account;
• Ensure that any Fleet Managers and Drivers you invite are appropriately vetted by you before being granted access.

Auto Princess Ltd will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4.3 One Account Per Fleet

Each fleet requires one primary Fleet Owner account. Multiple fleets may be managed by the same individual or entity, each under a separate Fleet Owner account with its own subscription and billing.

4.4 Business Accounts Only

APFleet accounts are for business use only. You must not use APFleet for personal vehicle management. You may not register on behalf of a competitor of Auto Princess Ltd for the purpose of competitive intelligence or reverse engineering.

5. Subscription Plans and Pricing

APFleet operates a per-vehicle, per-month pricing model. Your monthly charge is calculated based on the number of vehicles in your fleet at the start of each billing period, at the rate applicable to your fleet size tier.

Pricing is exclusive of VAT. Where VAT applies, it will be charged at the prevailing UK rate and shown separately on your invoice.

5.1 Tier Determination

Your applicable tier is determined by the total number of active vehicles in your fleet at the start of each billing period. If you add vehicles during a billing period that bring your fleet above a tier threshold, the new rate will apply to all vehicles from the start of the following billing period. Mid-period vehicle additions are charged at the current tier rate on a pro-rata basis for the remaining days in the billing period.

5.2 Vehicles Above 50

APFleet is designed for fleets of up to 50 vehicles. If your fleet exceeds 50 active vehicles, please contact us at [email protected] for an enterprise pricing discussion. We reserve the right to suspend access to vehicle records beyond your tier limit until an appropriate arrangement is in place.

5.3 Price Changes

We reserve the right to change our pricing. Where we intend to increase prices, we will provide no less than 60 days' written notice by email to the Fleet Owner's registered address. You may cancel your subscription within that notice period without penalty (see Clause 7.4). Continued use of the Platform after the effective date constitutes acceptance of the new pricing.

6. Free Trial

New customers are entitled to a 14-day free trial on their first APFleet subscription. During the trial period:

• No payment card is required to start the trial;
• All features available under your selected tier are fully accessible;
• You may add up to the maximum number of vehicles permitted under your intended tier;
• At the end of the 14-day trial period, you will be invited to enter payment details to continue. If you do not provide payment details, your account will be suspended and your data retained for 30 days, after which it will be deleted in accordance with our Privacy Policy;
• One free trial per business entity. Auto Princess Ltd reserves the right to refuse or terminate a free trial if it believes the trial is being used by a repeat customer, a competitor, or in bad faith.

The free trial constitutes a binding Agreement on these Terms from the moment you create your account. The limitations of liability and acceptable use provisions apply in full during the trial period.

7. Payment, Billing and Cancellation

7.1 Billing Cycle

Subscriptions are billed monthly in advance on the same calendar date as your initial subscription activation (the "Billing Date"). If your Billing Date falls on a day that does not exist in a given month (e.g., 31 February), billing will occur on the last day of that month.

7.2 Payment Methods

We accept payment by credit or debit card through our payment processor (PLACEHOLDER — insert payment processor). Your payment card details are stored and processed exclusively by the payment processor under PCI-DSS Level 1 compliance. Auto Princess Ltd does not store card numbers. By providing your payment details, you authorise us to charge the applicable subscription fee on each Billing Date.

7.3 Failed Payments

If a payment fails, we will:

• Retry the charge up to three times over a 7-day period;
• Notify the Fleet Owner by email on each failed attempt;
• Suspend access to the Platform (in read-only mode) after 7 days of non-payment;
• Terminate the account and initiate data deletion after 30 days of non-payment, subject to data retention obligations.

You remain liable for all outstanding fees incurred prior to suspension or termination. Auto Princess Ltd reserves the right to pursue unpaid debts through appropriate legal channels, including referral to a debt recovery agency.

7.4 Cancellation

You may cancel your APFleet subscription at any time by providing 30 days' written notice via the account settings page or by emailing [email protected]. APFleet operates on a monthly rolling contract — there are no minimum commitment periods, annual lock-in arrangements, or early termination fees.

On cancellation:

• You will retain full access to the Platform until the end of your current billing period;
• No partial refunds will be issued for unused days within a billing period, except where we terminate the Agreement for convenience (see Clause 20.3) or where a price change gives rise to a refund right under Clause 5.3;
• You may export your compliance records and vehicle data in CSV or PDF format (where your tier permits) before access is terminated;
• Your data will be retained for 90 days following account closure and then deleted in accordance with our Privacy Policy, unless legal obligations require longer retention.

7.5 Refunds

All fees are non-refundable except as expressly stated in these Terms or as required by law. In the event of a technical failure attributable to Auto Princess Ltd that renders the Platform wholly unavailable for a continuous period exceeding 72 hours within a billing month, you will be entitled to a pro-rata credit against your next invoice for the affected period. This credit is your exclusive remedy for service downtime.

7.6 VAT and Tax

Auto Princess Ltd is registered for VAT in the United Kingdom (VAT Number: PLACEHOLDER — insert VAT number). VAT will be charged at the applicable UK rate on all subscriptions. Invoices will be issued electronically within 24 hours of each successful payment.

8. Acceptable Use

You may use APFleet only for the lawful management of commercial motor vehicles registered in or operated within the United Kingdom. You must not:

• Use the Platform for any unlawful purpose, or in a way that violates any applicable law or regulation, including the Road Traffic Act 1988, the Road Traffic Offenders Act 1988, the Data Protection Act 2018, or the Computer Misuse Act 1990;
• Submit false, misleading, or fraudulent vehicle registration marks or fleet data;
• Use the DVLA lookup feature for any purpose other than legitimate fleet management of vehicles under your operational control;
• Attempt to gain unauthorised access to any other customer's fleet data, accounts, or systems;
• Reverse-engineer, decompile, or disassemble any part of the Platform;
• Use the Platform to transmit malware, spam, or any malicious code;
• Scrape, crawl, or harvest data from the Platform using automated tools;
• Resell, sublicense, or provide access to the Platform to any third party other than your own drivers and fleet managers as contemplated by the Service;
• Use the AI diagnostics feature as a substitute for a professional mechanical assessment, or represent AI-generated cost estimates to third parties (e.g., insurers) as professional valuations;
• Upload photographs or other content that is unlawful, defamatory, obscene, or infringes any third party's intellectual property rights.

We reserve the right to immediately suspend or terminate accounts found to be in violation of this Clause, without refund and without prejudice to any other rights or remedies available to us.

9. Fleet Operator Responsibilities

9.1 Compliance Obligations

You remain solely responsible for:

• Ensuring all vehicles in your fleet hold a valid MOT certificate, road tax, and appropriate motor insurance at all times;
• Conducting appropriate driver licence checks, including DVLA licence checking, independent of any APFleet alerts;
• Completing pre-use and post-use vehicle checks in accordance with your obligations under the Road Traffic Act 1988 and any applicable operator's licence conditions;
• Maintaining a physical defect book or equivalent record as required by law, which APFleet's defect reporting feature may supplement but does not replace;
• Complying with the Working Time Regulations 1998, the EU Drivers' Hours Regulations (as retained in UK law), and any tachograph requirements applicable to your vehicles;
• Ensuring drivers are appropriately licensed, trained, and medically fit to drive the vehicles assigned to them.

9.2 Accuracy of Fleet Data

You are responsible for the accuracy and completeness of the vehicle and driver data you enter into APFleet. DVLA lookup data is returned in real time from the DVLA API and is accurate as at the time of query; however, changes to DVLA records (such as MOT certificate issuance) may not be reflected immediately. You should not rely solely on APFleet data for compliance decisions without independent verification.

9.3 Driver Invitations and Access

You are responsible for all drivers and fleet managers you invite to your account. By inviting a user, you confirm that you have the authority to grant them access to the relevant vehicle data and that you have informed them appropriately of their data rights (see our Privacy Policy). You must promptly revoke access for any driver or manager who leaves your employment or ceases to have a legitimate operational need.

10. Driver Accounts and Mobile App

Drivers access APFleet via the mobile application using an invitation issued by a Fleet Owner or Fleet Manager. By accepting an invitation, a Driver agrees to these Terms (as they apply to their role) and our Privacy Policy.

Drivers may:

• View compliance and status information for vehicles assigned to them by the Fleet Owner;
• Submit defect reports, including written descriptions and photographs, via the mobile app;
• Update their own name and phone number on their driver profile.

Drivers may not access vehicle data for vehicles not assigned to them, view maintenance cost records, access other drivers' profiles, or modify fleet-level settings. These restrictions are enforced at the platform level.

The Fleet Owner is the data controller for Driver personal data held within their fleet account. Drivers who wish to exercise UK GDPR rights (access, deletion, etc.) in respect of their driver profile data should direct their request to the Fleet Owner in the first instance. Auto Princess Ltd will, on request from a Driver, provide information on the Fleet Owner's identity where we are legally able to do so.

11. DVLA Data Usage

APFleet queries the DVLA's Vehicle Enquiry Service API to retrieve vehicle data using the registration mark you provide. By using the DVLA lookup feature, you agree to the following conditions, which flow from the DVLA's own API terms of use:

• DVLA data retrieved via APFleet may be used only for the legitimate operational management of vehicles under your control. It may not be used for commercial data aggregation, resale, or any purpose not related to your own fleet management;
• You must not use the lookup feature to query vehicles that you do not own, operate, or have a legitimate operational interest in;
• APFleet does not guarantee the accuracy, completeness, or timeliness of DVLA data. The DVLA record is authoritative; where a discrepancy exists between APFleet's stored data and the current DVLA record, the DVLA record prevails;
• MOT and tax status data reflects the DVLA record at the time of the most recent lookup. Data is not updated in real time between lookups. You should re-query vehicles periodically to ensure currency of information.

Auto Princess Ltd is not affiliated with, endorsed by, or acting on behalf of the DVLA.

12. AI Diagnostics and Garage Booking

12.1 AI Diagnostics

APFleet's AI diagnostics feature, powered by the Auto Princess AI engine, provides plain-English explanations of OBD fault codes and indicative repair cost estimates. You acknowledge and agree that:

• AI diagnostic outputs are generated by machine learning models and are provided for informational and planning purposes only. They do not constitute professional mechanical advice;
• Cost estimates are indicative only and based on historical data and typical market rates. Actual repair costs may differ materially depending on vehicle condition, parts availability, regional labour rates, and specific fault severity;
• AI diagnostic outputs must not be relied upon as a sole basis for deciding whether a vehicle is safe to drive or roadworthy. Any vehicle displaying a fault code should be assessed by a qualified mechanic before continued use on public roads;
• Auto Princess Ltd expressly disclaims liability for any loss, damage, or injury arising from reliance on AI diagnostic outputs without independent professional verification.

12.2 GaragePlus Garage Booking

The garage booking feature connects you with garages in the GaragePlus network. When you initiate a booking:

• Your vehicle registration, contact details, and fault description are shared with GaragePlus and the selected garage in accordance with the GaragePlus Privacy Policy;
• The contract for the vehicle repair or service is formed between you and the garage directly. Auto Princess Ltd is not a party to that contract;
• Auto Princess Ltd does not warrant the quality of work performed by GaragePlus-affiliated garages and is not liable for any claim arising from substandard workmanship, delays, or disputes with garages;
• GaragePlus garages are independently vetted by GaragePlus. Auto Princess Ltd has no control over their vetting standards and makes no representation as to their competence or accreditation.

13. Intellectual Property

13.1 Our IP

The Platform, including its software, source code, design, user interface, content, trademarks (including "APFleet", "Auto Princess", and associated logos), and all intellectual property rights therein, are owned by or licensed to Auto Princess Ltd. Nothing in these Terms transfers any intellectual property rights to you.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal business purposes and in accordance with these Terms. This licence terminates immediately upon cancellation or termination of your subscription.

13.2 Your Data

You retain all intellectual property rights in the data you submit to APFleet (fleet records, defect reports, photographs, etc.). By submitting data to the Platform, you grant Auto Princess Ltd a limited licence to store, process, and transmit that data solely for the purpose of providing the Service to you.

We may use anonymised, aggregated, non-personally-identifiable data derived from platform usage to improve our products and services. We will never identify you or your fleet in any published analysis.

13.3 Feedback

If you provide us with suggestions, ideas, or feedback regarding APFleet, you grant Auto Princess Ltd a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose. You waive any moral rights in such feedback.

14. Confidentiality

Each party may have access to information that is confidential to the other ("Confidential Information"). Each party agrees to:

• Keep Confidential Information strictly confidential;
• Use Confidential Information only for the purposes of performing its obligations or exercising its rights under this Agreement;
• Not disclose Confidential Information to any third party without the other party's prior written consent, except to employees or contractors who need to know it for those purposes and who are bound by equivalent confidentiality obligations.

These obligations do not apply to information that is or becomes publicly available through no fault of the receiving party, was known to the receiving party before disclosure, or must be disclosed by law or order of a court or regulatory authority.

15. Data Processing

15.1 Controller and Processor Roles

The parties acknowledge that, with respect to the personal data of Drivers and fleet personnel held within the APFleet platform:

• The Customer is the data controller (as defined in the UK GDPR) in respect of Driver and personnel data entered into or generated within the Customer's fleet account;
• Auto Princess Ltd acts as a data processor, processing such data only on the documented instructions of the Customer and in accordance with the Data Processing Agreement (DPA) incorporated into this Agreement.

15.2 Data Processing Agreement

The following terms apply to Auto Princess Ltd's processing of personal data on behalf of the Customer as a data processor:

• Auto Princess Ltd will process personal data only on documented instructions from the Customer, unless required to do so by UK law;
• Auto Princess Ltd will ensure that personnel authorised to process the personal data are bound by appropriate confidentiality obligations;
• Auto Princess Ltd will implement the technical and organisational security measures described in our Privacy Policy (Section 12) and will assist the Customer in meeting its own security obligations where applicable;
• Auto Princess Ltd will not engage any sub-processor without general prior authorisation from the Customer, which is hereby granted in respect of the sub-processors listed in our Privacy Policy (Section 7.1). We will notify Customers of changes to that list with at least 30 days' notice;
• Auto Princess Ltd will assist the Customer (at the Customer's reasonable cost) in responding to requests from data subjects exercising their UK GDPR rights, and in meeting its obligations relating to data security, breach notification, data protection impact assessments, and prior consultation with the ICO;
• On termination of this Agreement, Auto Princess Ltd will, at the Customer's choice, delete or return all personal data processed on the Customer's behalf, except to the extent retention is required by applicable law;
• Auto Princess Ltd will make available all information necessary to demonstrate compliance with these obligations and allow for and contribute to audits conducted by the Customer or a mandated auditor, on reasonable notice and at the Customer's cost.

15.3 Customer's Data Obligations

The Customer warrants that it has a valid legal basis for sharing Driver and personnel data with Auto Princess Ltd, that it has provided appropriate privacy notices to Drivers (including in respect of APFleet processing), and that it will use APFleet in a manner that is consistent with its own data protection obligations as a controller.

16. Disclaimers

To the fullest extent permitted by applicable law:

• APFleet is provided "as is" and "as available". Auto Princess Ltd makes no warranty, express or implied, as to the Platform's fitness for a particular purpose, merchantability, accuracy, or uninterrupted availability;
• We do not warrant that the Platform will be error-free, that defects will be corrected, or that the Platform or the server that makes it available are free of viruses or other harmful components;
• DVLA data retrieved through the Platform is provided on the basis received from the DVLA. We make no warranty as to its accuracy, completeness, or timeliness;
• AI diagnostic outputs are informational only and are not warranted to be accurate, complete, or fit for any reliance without independent professional verification;
• Compliance alerts generated by APFleet are based on data held in the system at the time of alert generation. They are provided as a reminder tool only and do not guarantee compliance. You remain solely responsible for verifying the currency of all compliance records.

17. Limitation of Liability

17.1 Excluded Losses

To the fullest extent permitted by applicable law, Auto Princess Ltd shall not be liable for:

• Any loss of profit, revenue, business, contracts, anticipated savings, or goodwill;
• Any loss or corruption of data or information (beyond our obligations under the DPA);
• Any indirect, consequential, or special loss, howsoever arising;
• Any fine, penalty, or regulatory sanction imposed on you or your business;
• Any loss arising from your reliance on AI diagnostic outputs without independent professional verification;
• Any loss arising from an act or omission of GaragePlus or any individual garage;
• Any loss arising from a failure of the DVLA API that results in inaccurate or unavailable vehicle data.

17.2 Cap on Liability

Auto Princess Ltd's total aggregate liability to you under or in connection with this Agreement (whether in contract, tort including negligence, breach of statutory duty, or otherwise) shall not exceed the total fees paid by you in the 12 months immediately preceding the event giving rise to the claim.

17.3 Exceptions

Nothing in these Terms limits or excludes Auto Princess Ltd's liability for:

• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation;
• Any liability that cannot be excluded or limited by applicable law.

17.4 Proportionality

The parties acknowledge that the limitations of liability set out in this Clause reflect a fair allocation of risk in a commercial B2B context, taking into account the subscription fees charged and the availability of the Customer to maintain its own insurance against relevant risks.

18. Indemnification

You agree to indemnify, defend, and hold harmless Auto Princess Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms or any applicable law;
• Your misuse of the Platform, including use of the DVLA lookup feature for unauthorised purposes;
• Any data you submit to the Platform that infringes a third party's rights or is unlawful;
• Your failure to comply with your obligations as a data controller in respect of Driver data;
• Any claim by a Driver or employee arising from your use of APFleet in connection with their personal data.

19. Service Availability

We target a monthly uptime of 99.5% for the core APFleet Platform (excluding scheduled maintenance and events outside our reasonable control). We do not guarantee any specific uptime and this target is not contractually binding.

Scheduled maintenance will be carried out between 23:00 and 05:00 UK time where possible and notified in advance via the in-platform notice board and/or email. Unscheduled maintenance may occur without prior notice where necessary to address security vulnerabilities or critical defects.

In the event of unplanned downtime exceeding 4 hours, we will publish a status update at PLACEHOLDER — insert status page URL.

Your sole remedy for service downtime is the credit mechanism described in Clause 7.5.

20. Suspension and Termination

20.1 Termination by You

You may terminate this Agreement at any time by providing 30 days' written notice as described in Clause 7.4. Your subscription will continue until the end of your then-current billing period.

20.2 Termination or Suspension by Us for Cause

Auto Princess Ltd may immediately suspend or terminate your access to the Platform (without refund) upon written notice if:

• You are in material breach of these Terms and have not remedied the breach within 14 days of a written notice requiring you to do so;
• You have used the Platform in a way that violates Clause 8 (Acceptable Use) or Clause 11 (DVLA Data Usage);
• You have failed to pay any sum due under this Agreement and have not cured that failure within 7 days of written notice;
• You become insolvent, enter administration, receivership, or liquidation, or make any arrangement with creditors;
• We are required to do so by law or order of a competent authority.

20.3 Termination by Us for Convenience

Auto Princess Ltd may terminate this Agreement without cause by providing 60 days' written notice. In such event, we will refund a pro-rata portion of any prepaid subscription fees for the period beyond the termination date.

20.4 Effect of Termination

On termination of this Agreement for any reason:

• Your licence to use the Platform immediately ceases;
• You must export any data you wish to retain before access is revoked (we will provide a 14-day export window except where termination is for cause involving security or fraud);
• All outstanding fees become immediately due and payable;
• Clauses that by their nature should survive termination (including but not limited to Clauses 13, 14, 17, 18, and 21) shall continue in full force and effect.

21. Governing Law and Jurisdiction

This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Subject to Clause 22 (Dispute Resolution), each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation.

22. Dispute Resolution

We would always prefer to resolve disputes amicably and without the cost and time of litigation. If a dispute arises, the parties agree to the following process:

1. Good faith negotiation: Either party may refer a dispute to a senior representative of the other party by written notice. The parties will attempt to resolve the dispute in good faith within 20 business days of that referral.
2. Mediation: If negotiation fails, either party may refer the dispute to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure. The costs of mediation shall be borne equally unless the mediator recommends otherwise. Mediation is confidential and without prejudice.
3. Litigation: If mediation fails or either party refuses to mediate, either party may commence proceedings in the courts of England and Wales as set out in Clause 21.

Nothing in this Clause prevents either party from seeking urgent injunctive or other emergency relief from a court of competent jurisdiction.

23. General Provisions

23.1 Entire Agreement

These Terms, together with our Privacy Policy and any Data Processing Agreement, constitute the entire agreement between the parties in respect of its subject matter and supersede all prior representations, negotiations, and agreements. Neither party has relied on any representation not set out in this Agreement in entering into it.

23.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be severed from the remainder of the Terms, which will continue in full force and effect as if the severed provision had never existed, provided the essential commercial intent of the parties is preserved.

23.3 Waiver

A party's failure or delay in exercising any right under these Terms shall not constitute a waiver of that right. No waiver is effective unless in writing and signed by an authorised representative of the waiving party.

23.4 Assignment

You may not assign or transfer this Agreement, or any rights or obligations under it, without Auto Princess Ltd's prior written consent. Auto Princess Ltd may assign this Agreement (including all rights and obligations) to any affiliate, successor entity, or purchaser of its business or assets, provided that the assignee assumes all obligations under these Terms.

23.5 Force Majeure

Neither party shall be in breach of this Agreement or liable for any delay in performing, or failure to perform, any of its obligations under this Agreement if such delay or failure results from events, circumstances, or causes beyond its reasonable control, including acts of God, governmental actions, war, pandemic, civil commotion, power failure, or failure of third-party telecommunications infrastructure. In such circumstances, the affected party shall notify the other promptly and the time for performance shall be extended by a period equivalent to the period of delay, provided that if such a period exceeds 60 days, either party may terminate this Agreement on 14 days' written notice.

23.6 Notices

Any notice required under these Terms shall be in writing and delivered by email to the address on record for the relevant party. Email notices are deemed received on the next business day following transmission, provided no delivery failure notification is received. Legal proceedings shall additionally be served by recorded post to the registered addresses of the parties.

23.7 Third-Party Rights

No person other than the parties to this Agreement shall have any right to enforce any of its provisions under the Contracts (Rights of Third Parties) Act 1999.

23.8 No Partnership

Nothing in these Terms creates a partnership, agency, employment relationship, or joint venture between the parties. Neither party has authority to bind the other contractually.

24. Changes to These Terms

Auto Princess Ltd reserves the right to amend these Terms at any time. When we make material changes, we will:

• Post the updated Terms at this URL;
• Update the "Last updated" date at the top of this page;
• Send written notice to the Fleet Owner's registered email address at least 30 days before the changes take effect.

For non-material changes (such as corrections of typographical errors or clarifications that do not affect your rights), we may update the Terms without notice, though the updated date will reflect the change.

Your continued use of the Platform after the effective date of any material change constitutes your acceptance of the revised Terms. If you do not accept a material change, you may terminate your subscription in accordance with Clause 7.4 and we will not charge you for any period beyond the date of termination.

25. Contact

For any queries relating to these Terms, your subscription, or account management:

• General / billing queries: [email protected]
• Legal / compliance: [email protected]
• Data protection: [email protected]
• Security disclosures: [email protected]
• Post: Auto Princess Ltd, PLACEHOLDER — insert registered address

Auto Princess Ltd is a company registered in England and Wales. Company Number: PLACEHOLDER. Registered office: PLACEHOLDER.